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Wi-Fi, broadband and network help in Surrey

With so many wired and wireless devices now requiring an internet connection, your computer network needs to be fast, secure and reliable. I install and diagnose Wi-Fi systems, broadband and networks on-site at your home or small business.

Wi-Fi expert network installations in Godalming

Key Services

Wi-Fi SYSTEMS

Wi-Fi installation and troubleshooting. Multi-Point Mesh Wi-Fi systems installed. Wi-Fi site surveys. Wi-Fi signal extenders

NETWORKS

Small business and home networks installed. Switch and router setup. Computers, printers and AV equipment networked

BROADBAND

Broadband diagnosis and speed tests. New routers configured and installed. 4G mobile broadband routers. Router upgrades. 


Most work starts initially with a network survey which is performed on-site at your home or small business. The call-out fee for this is £95, but this charge is waived if you proceed to buy a mesh or custom Wi-Fi system.

Wi-Fi installation and diagnosis

Wi-Fi specialist in cafe
With the ever increasing use of laptops, tablets and mobile devices, reliable Wi-Fi has become an essential service, however when it’s not working right it can also be a huge source of frustration! 

Wi-Fi is very sensitive to the surroundings in which it’s installed and there are many external factors that can cause interference. This explains why equipment that worked fine in one location can barely provide coverage in another. The type of property and the thickness/construction of the walls, the position of the antenna and the make/model of wireless equipment can all drastically affect speed and range. 

Most internet providers will give you equipment free of charge when you subscribe to their service,  but these units are often quite basic and may not offer enough features or signal strength for your needs – especially for larger properties with lots of connected devices.



If you need help with Wi-Fi signal range for your home or small business please get in touch.

Wi-Fi signal range poor

Wi-Fi signal problems?

To get the best Wi-Fi signal in most areas of a property it is important to choose the right Wi-Fi system and router. With the advance of technology and new Wi-Fi standards there’s a growing range of products to choose from. Usually I will suggest a site survey to initially assess the area and then explore what options will likely give the best performance.

Wi-Fi signal zones in house

Every property is different, so a site survey can help identify the weak zones and calculate the most appropriate equipment for the range required

Mesh Wi-Fi Systems​

One of the best advances in Wi-Fi technology is called mesh networks. These are small units that can be strategically placed around your home to extend the Wi-Fi signal. Mesh networks are far more intelligent than the older style Wi-Fi extenders or repeaters as they broadcast a single network name and will try to encourage a device to use the closest Wi-Fi point with the strongest signal. They also do not require ethernet cabling back to the main router – a huge benefit for a typical home installation.

I supply and fit a range of mesh Wi-Fi equipment and there are some example prices below. These are high quality systems with good signal range and support the  “AC” Wi-Fi 5 standard. It includes a built-in router too so this is a complete system that can cope with the growing number of Wi-Fi devices as well as intensive tasks like ultra high definition TV streaming. The equipment is small and sleek so will easily blend in with your decor – there are no ugly aerials on display!

Mesh Wi-Fi system prices

£ 375

2 point Mesh Wi-Fi


✅ AC Wi-Fi (1200 Mbps)
✅ Large flats/medium houses
✅ Ideal for lower internet use
✅ Small & sleek units

£  575

3 point Mesh Wi-Fi


✅ Fast AC Wi-Fi (1750 Mbps)
✅ Medium/large size houses
✅ Higher use & many devices
✅ Latency optimised

£ 775

4 point Mesh Wi-Fi


✅ Fast AC Wi-Fi (1750 Mbps)
✅ Larger houses/extensions
✅ Higher use & many devices
✅ Smart unobtrusive units


Please note these are fully fitted prices for a premium brand of home Wi-Fi equipment - no hidden charges or complex monthly subscriptions to manage. The price also includes a DSL modem where required. All of the above mesh systems can be taken with you if you move house and can work with any internet provider

A full assessment of the best areas to locate the devices will be performed as well as signal and speed testing afterwards. Typically this will take around 2 hours to install.

Wi-Fi 6 is Here!

The latest and greatest standard of Wi-Fi equipment is now available, but what are the main adavantages of Wi-Fi 6?

  1. SPEED - when used in conjuction with a modern device that supports Wi-Fi 6, the overall speed can be dramatically improved. Wi-Fi 6 also introduces technology that makes the network more efficient, meaning more devices can be served at the same time without slowing things down.
  2. RANGE - "Up to twice the range" is a bold claim by some manufacturers, but in like-for-like circumstances there should be better range due to various antenna and channel frequency optimisations.
  3. BATTERY LIFE - A modern battery powered device like a phone or even some video doorbells should see a benefit from Wi-Fi 6 due to the way it can schedule data communication.  

Any Disadvantages?

  1. PRICE - Wi-Fi 6 equipment is certainly more expensive than Wi-Fi 5, but in some cases this will be offset by the greater range the newer technology provides - meaning less equipment overall.
  2. AVAILABILITY - Currently (April 2022) there are still supply chain issues for popular equipment. 

IN SUMMARY: There are significant gains in both speed and range with Wi-Fi 6, but note that you also have to be using a modern device to get the maximum benefit. If you have a good incoming broadband connection and mostly own fairly new equipment then it should be a very worthwhile upgrade. Of course over time everything will adopt this new standard anyway, so having the right Wi-Fi 6 system in-place is still a good investment - even if you can't take full advantage of all the new features just yet. 

Premium 2 point Wi-Fi 6 Mesh System £985 fitted

Now Available. Future proof your home or small business network.

Wi-Fi 6 ROUTER

A next generation smart router that continually monitors the internet performance you receive from your provider. A firewall to keep your network safe and secure that can automatically block known sources of malware. Fast Wi-Fi 6 AX wireless, four gigabit ethernet ports, VPN server, traffic analysis and guest/hotspot networks. There’s even a basic CCTV controller included (requires cameras)

This is certainly not your average router and yet all these features are included with no additional subscription fees. 

Wi-Fi 6 MESHPOINT

A small and very sleek, high performance Wi-Fi 6 AX mesh unit to extend coverage while still providing a fast wireless link to the router. A huge 5 Gbps of combined data throughput and support for up to 300 connected devices.

PREMIUM DSL MODEM INCLUDED
An often overlooked yet crucial part of the system, this is a high quality modem that is fully tested and approved for use with UK DSL networks. 

Price includes 6 months of technical support. System can be extended with additional mesh points as required. 

Other Wi-Fi & Network Services

Custom Wi-Fi systems for homes with CAT5/6 ethernet cabling

Does your home have “CAT5” or “CAT6” ethernet cabling? If it does and you would like a custom Wi-Fi system then please get in touch for a quote. Having ethernet cabling already installed has huge benefits and will usually open up a range of options for the very best quality and fastest possible Wi-Fi coverage.

Wi-Fi systems for homes with FTTP (or very fast internet connections)

Do you have fibre broadband cabled directly to your house? Lucky you! With typical internet speeds of 300-900 Mbps and very low latency, fibre to premises (FTTP) internet connections are a revelation but can also present a problem in distributing all that speed to all the required areas. Book a Wi-Fi survey to find out the best system for you.

Fixed price router and Wi-Fi system for small businesses

Do you have a small office and need a combined router and Wi-Fi system that offers the security and performance of far more expensive “enterprise” level equipment? Would you like all this for a fixed price? Of course you do! Please ask about small business routers for more information.

4G/5G routers for alternative broadband connections

Do you need a backup internet connection in case your main one fails or is your main fixed broadband so bad that you want to explore alternative options? 4G can quite often help. In some areas a 4G connection is already faster than fixed line broadband and in others both can be combined together to make a more resilient and faster connection.


Whether you run a small business from an outbuilding in your garden and need an internet connection or are having problems getting a Wi-Fi signal to cover your whole house, I should be able to help

Outdoor Wi-Fi on a beach

Wi-Fi has become an essential part of modern life, but knowing when to switch off is important too!

Home Network and Broadband help

Broadband services in Godalming

Broadband

As with Wi-Fi, slow broadband is also a very common source of computer frustration. Many people assume that they just have to put up with whatever equipment they’re given by their service provider, but often there are instant benefits to be gained with better quality equipment and installation.

I can perform a full survey and speed check of your ADSL/VDSL line to measure the throughput and also investigate if you have any faster options at your location

Wi-Fi Network specialist

Networking

If you need help setting up some network equipment then get in touch. I can help setup PC’s, Mac’s, routers, switches, cabling, printers and most other types of networked equipment.

Many larger properties now have structured CAT6 cabling installed as part of the build and I can help setup up and connect your equipment. I can also help work out what network cabling and Wi-Fi requirement you may need if you are planning to renovate or are building a new property or extension. 

Working from home with bad internet

Working from home

The "new normal" has evolved and has resulted in a permanent switch for many, so the need for a solid and reliable internet connection has never been greater.

Business grade Wi-Fi & Internet

I can install robust business grade routers and Wi-Fi points that automatically allocates bandwidth so everyone gets an equal share - particularly useful for when TV streaming and business conference calls are happening at the same time!

Frequent Questions

Usually yes! Wi-Fi speed degrades as the signal weakens, so a decent Wi-Fi system will help make the most of the precious little bandwidth throughout the property. It will also mean that you will be in a position to take full advantage of better speeds if your broadband eventually gets upgraded. Also note that in some situations a mobile 4G connection can be setup to boost or replace landline internet.  

The best option in terms of speed is usually an ethernet cable, but often this just isn't possible or is far too difficult and disruptive to fit retrospectively. In general I only take on very small cabling jobs, but depending on the distances involved it's often possible to fit a Wi-Fi bridge, a Wi-Fi mesh or some other form of internet connection. Every setup is slightly different though, so please book a network survey so that all the options can be assessed. 

Most of the time this is perfectly fine, but if your broadband service is via the BT ADSL/VDSL network and the router is also acting as a modem then it needs to be of the correct specification and approved for connecting to the Openreach network. All of the equipment I supply has this approval. If your internet provider is Sky or you have Virgin cable broadband then there are some other considerations which I can explain to you.

No I would usually advise against this as the older style Wi-Fi repeaters and boosters are just not as reliable or as fast as a proper modern mesh system.

It varies per installation and I’m always testing new products at different price points, but I most frequently install networking equipment by Draytek, Aruba and Ubiquiti.

This can seem like a convenient option and it's easy to see why internet providers are keen to upsell this along with a bewildering selection of other packages, but it’s still unlikely to be adequate for larger houses or just houses that are more difficult to cover with good signal. You would usually have to install and setup the equipment yourself plus it means you are locked to your internet provider as the equipment wont typically work with other services.

Then there's the cost. Be under no illusion, the increased monthly charges and annual price increases over the longer term will far exceed the value of the Wi-Fi equipment provided.

The equipment and service I offer doesn’t have any of these limitations. It's a premium brand that's yours to own. It will work with any provider and there are no complex monthly subscriptions or hidden extra charges to worry about. 

Wi-Fi expert call-out location map

Service Area

I am based in Godalming and cover an approximate 20 mile radius. All Wi-Fi and network installation work starts with a call-out basis initially and any of the green "Book Now" buttons on this page will take you to my online booking system where you can choose an appointment time to suit you. All appointment times are confirmed by email. Click on the map below for a more detailed view of my coverage area.

Wi-Fi systems and networks installed in Guildford, Godalming, Farnham, Haslemere and surrounding areas in Surrey, Hampshire and W Sussex. 

Click the map for a detailed view.

Contacts

T: 01428 788124
E: contact@standbysupport.co.uk

Mon-Fri 9am to 6pm.

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