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Expert computer & network services in Surrey

Specialising in Wi-Fi & Networks, Apple Mac computers and Website design & build, help is just a few clicks away

Services

Wi-Fi & NETWORKS

Installation of new routers and Wi-Fi systems. Wi-Fi & broadband problems diagnosed. Small business networks setup and maintained.

APPLE MAC

Installation and setup of new Apple Mac computers. Repair & upgrades of non-warranty equipment. Migration from windows to Mac


WEBSITES

    HTML and Wordpress responsive websites built and designed to your budget. Domains and website hosting arranged and migrated.





The services above are the main areas of expertise, however many other jobs are also undertaken. Please get in touch with your requirements.

computer services godalming

Prices

The labour rates below are for general time-based repair and installation work. I have always openly published prices and have one of the lowest "2nd hour" and off-site rates in the area. I do not have a complex menu of charges or hidden extras!

For Networks, Wi-Fi and Websites please see the relevant pages on this website for more specific details on pricing. There are some fixed price Wi-Fi system offers where the call-out fee is waived.
 

Call-Out charge

£  95 per visit

  • Call-out charge for faults and repairs within the coverage area and includes up to 1 hour of labour

Additional Time

£  25 per 30 mins

  • On-site rate after the first hour of call-out has been used. This is charged in 30 minute increments.


Off-site rate

£  40 per hour

  • Off-site labour rate per hour e.g. workshop repairs, remote tech support by email, telephone or screen sharing.

Prices correct as of July 2022. Payment accepted by Cash, Card, Cheque or Bank Transfer on completion of job. 

 “Jonathan is such a great help whenever we have a computer problem and whatever the problem. He is friendly and approachable and his rates are really competitive. As a small business we rely on his computer skills”

 “When your IT goes wrong, the impact is just devastating. Since using Standby Support I just don’t have the nightmare scenarios of the past. Without fail Jonathan has calmly resolved any issue, quickly and effectively”

“I have always found Jonathan easy to contact, responds quickly and is very punctual when he visits. Jonathan shows a great deal of patience when explaining a procedure and is very good at sending e-mails to keep customers up to date”

 “Great service from Jonathan at Standby. Diagnosed my iMac’s problem and provided a solution quickly. Recommended for fellow Mac users : )”

coverage map

Service Area

Where I cover

I am based in Wormley, a small Surrey village located between Godalming and Haslemere. I cover Guildford, Godalming, Haslemere, Farnham and the surrounding areas in Surrey and Hampshire up to around 20 miles distance, with further locations by prior arrangement.

Click the map for a more detailed view.

Get in Touch

In order to streamline the appointment process and increase efficiency I use a self-service online booking tool. All requests for service should be booked online - it’s quick and easy to do, plus it automatically shows when I am free. Please do not use the contact form below to request an appointment - use online booking instead.

I hope this website includes enough information and provides the reassurance you need to proceed and make a booking, however if you do have further questions then please get in touch using the contact form below. Data submitted is only used for responding to enquiries.

About Me

photo with apple and microsoft certification

Hi, I’m Jonathan and thanks for visiting my website! After spending 20 years working in various technical roles, I setup Standby Support in 2011 initially providing a wide range of IT services to homes & small businesses. 

Technology never stands still however, and over the past few years I have seen the steady switch to more reliable cloud-based services, with clunky laptops replaced for lightweight tablets and complex software switched for easy to use apps.

Today I specialise in the three areas of technology that particularly interest me - Wi-Fi & Networks, Website design & build and Apple Mac computers.

Jonathan

Standby Support

Contacts

T: 01428 788124
E: contact@standbysupport.co.uk

Mon-Fri 9am to 6pm.

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